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Knowledge Base - Bubble365 Chrome Plug-in

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General Compatibility Get started Authentication Preferences Chrome notification SearchBar Pop-up notification Multi-result Call control Call waiting Call history Call logging Activity Hub Outbound dialing Click-to-Dial Select-to-Dial Settings

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This article is providing information to users of our software. Information that contains things like, how to install our software, how to use certain options and more. If you want to read this article, you will have to log in with your Red Cactus account.

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Once you've configured Bubble, all you need to do is activate the Bubble365 Chrome plug-in. This plug-in is available in the Chrome Web Store and easy to install. Click here to go directly to the down...

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You can set various preferences. Think of things like: Opening or closing Bubble365 with a simple mouse click. You can also see the number of ongoing phone calls by the number displayed on the Bubble...

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On the home screen of the Bubble365 Chrome Plug-in, you'll find the SearchBar. This feature provides you with a convenient tool that allows you to quickly search for contact information from connected...

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During an incoming or outgoing call, all relevant customer data from your CRM is displayed immediately. The overview that appears is fully customizable (see "Configuration") and allows you to perform...

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If multiple results are found on the caller's phone number, you can use the arrow buttons (below the action buttons) to click through to the next result found. If you want to influence which contact i...

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Full call control is available in the Bubble365 Chrome Plug-in (provided your telephony platform supports it), so you can control your desktop phone, softphone or other device directly from this app....

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If you are also offered other calls during a phone call, those calls appear at the bottom of the pop-up notification and you can easily switch based on a mouse click....

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Through the call history, you get an overview of your completed phone calls. If desired, you can reopen a pop-up notification by clicking on it, allowing you to perform various actions. You can als...

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From the pop-up notification, you can directly write a call note, which - if supported by your CRM - is automatically saved under the appropriate relation after the call. No call note required? Then,...

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The Bubble365 Chrome Plug-in is equipped with Click-to-Dial functionality. Thanks to this feature, Bubble365 automatically recognizes phone numbers on websites. Simply click on the desired number - or...

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The Bubble365 Chrome Pug-in is equipped with Click-to-Dial functionality. Thanks to this feature, Bubble365 automatically detects phone numbers on websites. Simply click the desired phone number to im...

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By clicking the hamburger menu, you can modify various settings, which are organized by category. Depending on your assigned permissions and roles, you can do this either for yourself as a user or for...

Knowledge Base - Bubble365 Chrome Plug-in

Knowledge Base

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